The Need
Redesign and create an easy to use customer facing booking flow. Intuitive process using today’s best practices.
CHALLENGES
Lone UX
Currently leading UX for 3 Development teams,
in Spain region
UX New to Corp
Ux materity across the corporation is in transition. New processes have to be put in place to run smooth operations.
Feature
HIGHLIGHTS
Multi Platform
Cohesive design experience through
iOS, Android and web application
Management Tools
Booking flow is integrated with content management system (CMS), giving customers customization, to align with their respective brand.
Design
THE PROCESS
Data Driven
- Design decisions driven by data on user behavior
- Concept new features based on user needs analysis
Ideation
- Sketch collaboration with feature / product owners (lean UX)
- Output final sketches with Ui Design
- Usability testing via pilot program with existing customers
UX Design
SKETCHES / WIREFRAMES
UX Design
OVERVIEW